Happy
Holidays everyone! I hope you are all having a fab time with your loved ones,
making lots of new memories x
As the end of the
year is approaching, it finally hit me: my studies are nearing its end! That is
when I decided to face the dreaded pile of papers that need to be filed and
organized. Sigh.
Sleeves up, hair in a
bun, Red Bull in one hand and a hole-puncher in the other; I was ready. I must
admit, although some bits of organizing my papers were as dreadful as I
thought, there were moments of laughter, awe, and fulfillment rummaging through
old reflective logs, feedback, and coursework.
I came across a
reflective log I wrote about an experience I had in my first placement, which
was at a neurological rehab ward. Reading the log, I realized how terrified I
was at the point. It was about a session I had with an ambitious and determined
45-year-old lady who suffered from a stroke and was just told that she will not
be able to go back to her dedicated job as a solicitor.
I remember feeling
helpless and useless while watching her shout, laugh, and cry at the same time.
I was also frightened that she’d throw something at me as she dropped
everything on the counter onto the floor. At the same time, I had gone mute. I
was not able to console her with anything calming or nice, as if I swallowed my
tongue. I did not call anyone because I sensed that she needed to let it all
out and have someone listen.
I remember leaving
that room in complete shock, and the first thing I wanted to do is write about
it. Reflecting on the session, I realized that I was unable to support her.
Have you ever thought
about the role of counseling in speech and language pathology?
SLPs very commonly
work with patients or carers who may be dealing with denial or grief. They may
be tearful during a session, unable to engage in therapy, demonstrate strong
emotions, or simply tell us they’re feeling low. They may also be struggling to
adjust to their or their spouse’s/children’s difficulties at home and share
this with us during the appointment. This is when our skills in counseling are
crucial. Not only does it comfort the patient, addressing these issues may also
allow therapy to follow on more effectively.
"Feelings are a large part of the communication process…." (Aronson,1990)
For example, people
with aphasia make up a large proportion of our caseload, and research has proven
that their condition affects their quality of life. Dr. Katerina Hilari
conducted a study that concluded that people with aphasia reported worse
quality of life post-stroke in comparison to those without aphasia,
participating in fewer activities. You can access this research for free here to find
out more. As a result of this deteriorated quality of
life and major change to their typical life pre-stroke, it is inevitable that
you will come across some sessions with your patients with aphasia, in which
they will complain about something they can’t do anymore, feel low, and not
respond to therapy. The counseling skills associated with managing such
situations is a fundamental part of the role of a speech therapist.
Counseling ‘focuses on the individual’s self-growth,
encourages the person to make his or her own choices and to take responsibility
for them’ (Brumfitt, 2010)
Who may need counseling?
Anyone. Most of the
patients attending therapy will have some sort of communication or swallowing
difficulty, and lots of difficulties can arise because of this in their social
and personal life.
Keep in mind that
your responses need to be appropriate for their level of understanding. Counseling
skills may also be needed for children with communication difficulties and
adolescents experiencing difficulties in school (e.g. bullying, loneliness).
A study on emotional
health by Dr. Nicola Botting demonstrated a higher rate of anxiety and
depression in adolescents with SLI, and therefore, they may be one of the
common cases in need of counseling. To find out more about the study and the
responses of the participants with SLI to mood questionnaires and anxiety
scales, click here.
VALUABLE COUNSELING SKILLS
1. Empathy – sensitivity to patient’s feelings and ability
to demonstrate understanding verbally (not silently) in response to their
feelings.
2. Acceptance
3. Warmth
4. Respect
5. Acceptance
6. Genuineness
7. Setting up a suitable environment
(time/privacy/ethics/safety)
Counseling tips
1. An important tip
for your own wellbeing – You are not expected to ‘fix’ things. You are not
responsible for what’s going wrong, and you do not have to stress about finding
a solution. Adapting the skills of an understanding, responsive, comforting,
and sympathetic listener is what is expected of your role as a speech
therapist.
In a recent tutorial
at university, our tutor, Dr. Madeline Cruice, was sharing an experience with a
descriptive study she had done on exploring how people with chronic aphasia
describe their quality of life (positives and negatives). You can access her
paper for free here too (interesting
read!) Anyways, her research methodology involved interviewing around 30
participants with aphasia and asking them questions like “What things take
quality away from your life?” and “What would make the quality of your life
worse?” Madeline told us that this involved listening to a lot of upsetting
circumstances and tears, and it would have been emotionally draining if she
were to feel responsible for fixing all their hardships.
2. The patient may
feel comfortable talking to the therapist about lots of issues. If a serious
issue was raised during the session that you think will affect the patient’s
health or wellbeing, someone who can handle the situation better should be
consulted, such as a doctor or a counselor.
3. Use body language
to show sympathy (e.g. nodding, facial expressions…)
4. Sometimes a full
session may need to be dedicated to counseling. Let it be. It will probably
improve the patient’s mood and attitude, allowing therapy to follow on more
effectively.
5. Do not put
yourself in their shoes. Understand the person’s perspective and point of view.
Thanks for reading everyone! Keep an eye out for my upcoming posts :)
For those of you who are speech therapists, I hope this post has helped you have a better perspective in counseling in our field and what is expected of you!
And for those of you who aren't speech therapists, these skills are still relevant, valuable life skills. You are bound to be kept in situations with friends and family, or even at work, where someone pours their heart out to you, and it is important to consider your response, as they are very vulnerable at that point!
Enjoy the rest of the holidays and Happy New Year in advance fellow readers!
Dana xx